Privacy Policy | Jom Car Rental

This Privacy Policy explains how Jom Car Rental (“the Company”, “We”, “Us”, or “Our”) collects, uses, discloses, and safeguards Your information when You use Our services (“the Service”). It also outlines Your rights and how the law protects You.

By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have specific meanings defined below. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:
• Account means a unique profile created for You to access Our Service.
• Company refers to Jom Car Rental, Malaysia.
• Cookies are small files stored on Your device that may contain information such as browsing history or session details.
• Country refers to Malaysia.
• Device means any device that can access the Service, such as a smartphone, tablet, or computer.
• Personal Data means any information that can identify an individual directly or indirectly.
• Service refers to Our website, applications, and rental services.
• Service Provider refers to third parties engaged by the Company to facilitate the Service (e.g., payment processors, analytics providers).
• Usage Data refers to information automatically collected during Your use of the Service (e.g., IP address, browser type, time spent on pages).
• Website refers to Jom Car Rental, accessible at www.jomcarrental.my .
• You refers to the individual using the Service, or the company/legal entity on whose behalf the Service is used.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using Our Service, We may request certain information to contact or identify You. This may include:
• Full name
• Phone number
• Email address
• Identification details (e.g., driver’s license, passport)
• Payment details (handled securely by third-party providers)

Usage Data

Usage Data is collected automatically and may include:
• IP address of Your Device
• Browser type and version
• Pages visited, time and date of visits, time spent on pages
• Mobile device type, operating system, unique identifiers

Tracking Technologies and Cookies

We use Cookies and similar technologies (such as tags and pixels) to improve and analyze Our Service. These may include:
• Essential Cookies (to operate the Service securely)
• Preference Cookies (to remember Your settings and preferences)
• Analytics Cookies (to analyze usage and improve performance)

You may disable Cookies in Your browser settings, but some features may not function properly.

Use of Your Personal Data

The Company may use Personal Data for purposes including:
• To provide, maintain, and improve the Service.
• To manage Your Account and enable registered user features.
• To process bookings, payments, and rental agreements.
• To communicate with You (e.g., service updates, confirmations, customer support).
• To send promotional offers and updates, unless You opt out.
• To comply with legal and regulatory requirements.
• To detect, prevent, and address fraud or misuse.

Sharing of Your Personal Data

Your Personal Data may be shared in the following cases:
• With Service Providers: To process payments, provide analytics, or deliver services on Our behalf.
• For Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Affiliates and Partners: To provide integrated or joint services (subject to this Privacy Policy).
• With Legal Authorities: Where required by law, regulation, or legal process.
• With Your Consent: Where You explicitly allow disclosure.

Data Retention

We retain Personal Data only for as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

Usage Data is generally kept for shorter periods unless used for security, service improvement, or legal compliance.

Data Transfer

Your information may be stored and processed outside Malaysia. By providing Your information, You consent to such transfers, provided adequate security measures are in place.

Data Deletion

You have the right to request deletion of Your Personal Data. You may:
• Update or remove data via Your Account (if applicable).
• Contact Us directly to request deletion.

Please note that certain information may need to be retained for legal, contractual, or security reasons.

Disclosure of Data

We may disclose Personal Data when required to:
• Comply with a legal obligation.
• Protect the Company’s rights or property.
• Investigate misuse of the Service.
• Safeguard the rights, safety, and security of users and the public.

Security of Data

We use commercially reasonable security measures to protect Your Personal Data. However, no online transmission or storage method is fully secure, and We cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from minors. If You believe a minor has provided information to Us, please contact Us so We can take appropriate action.

Third-Party Links

Our Service may contain links to websites not operated by Us. We are not responsible for the content or practices of third-party sites. We encourage You to review their privacy policies before providing any information.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes may be communicated by email or a notice on Our Website.

If You have any questions about this Privacy Policy or how Your data is handled, You may contact Us:

Jom Car Rental, Malaysia
Phone: +601135351012
Email: jomcarsrental@gmail.com
Website: www.jomcarrental.my

+60 11 3535 1012

Send us an inquiry, we will get back to you shortly!