You can book directly through WhatsApp, phone, or email. Just share your rental dates, location, and car preference, and we’ll confirm availability.

Required Documents for Local Drivers (Approval Process)

1.MyKad / Identity Card – Clear copy of both front and back.

2. Driving Licence – Full Competent Driving Licence (CDL). Provisional (P) licences are not accepted.

3. Proof of Address – Latest utility bill (electricity, water, etc.) showing the driver’s full name and residential address.

⸻

Required Documents for International Travelers (Approval Process)

1. Passport – Copy of the passport information page and the latest entry stamp into Malaysia.

2. Accommodation Proof – Hotel booking (with room details), rental agreement, or recent utility bill confirming place of stay during rental.

3. Driving Licence – Valid licence from the driver’s home country OR an International Driving Permit (IDP), with copies of both front and back in English.

The minimum age to rent a car is 21 years old.

Bring along your ID (NRIC/passport) and driving license.

For your convenience, Jom Car Rental offers multiple payment options:

• Cash – Pay directly at the time of booking or vehicle collection.

• QR Payment – Fast and secure cashless transactions via supported e-wallets.

• Bank Transfer – Simple and reliable payment to our company account.

Yes, a refundable deposit is required. For local customers, the deposit is RM200, which will be refunded within 7 days after the car is returned in good condition. For foreign customers, the deposit is RM300, and it will be refunded on the spot upon vehicle return.

Yes, we can arrange delivery and pickup at your location for an extra fee (depends on distance).

Yes, we provide the car with a certain level of fuel, and we ask that you return it the same way.

We allow a short grace period, but if it exceeds that, hourly charges will apply.

Call us straight away. We’ll guide you step by step and make sure help reaches you quickly. Our emergency contact is always available.